The warehouse for our online store is based in Tuen Mun and all orders are despatched from there. We are not able to dispatch any orders from other shop.
Online Shop: 10:30am ~ 6:30pm (Monday to Friday, except public holiday)
Yuen Long Shop: 10:30am ~ 9:00pm (Monday to Sunday)
To create an account now, click here.
Alternatively, we'll offer you the option to create an account as part of the checkout process when you shop with us online.
To reset your password just follow these simple steps:
1) Click 'Sign-In' icon at the top right-hand corner
2) A pop up box will appear, click 'Login'
3) At the Login page, click 'Forgot your password'
4) Enter your email address
5) An email with a password reset link will be sent to that email address, please follow the instructions within that email
Please allow a few minutes for the email to arrive in your inbox
If you cannot find the email, please ensure you have checked your spam/junk folders
If you have requested more than one password reset email, please ensure you use the link in the latest email received
For details, please click here.
We offer various kinds of payment options for you to pay for goods. For details, please see this page.
Once you've earned enough OVS points, you'll be eligible to redeem your points such as a discount coupons or free gifts.
You can redeem points by signing into your account at our store and then clicking on "Your OVS Rewards" tab at the left hand side of the screen.
When the rewards program pop-up appears, you will do the following steps:
Yes! OVS points only last for 1 years, so make sure you use them straight away to avoid disappointment.